Do you bring your own cleaning supplies, products and equipment? Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service or […] - March 22, 2020 by superduper
How do I change my Address? Simply give us a call/text or send us and email and let our office know. We can make the changes […] - March 22, 2020 by superduper
How do I change my credit card? Please call/text or email our office. We will remove your old information and email you a secure link for updating […] - March 22, 2020 by superduper
How do I book my first appointment? Simply go to our Book Now page and schedule your appointment online. Alternatively, you can give us a call, text […] - March 22, 2020 by superduper
How do I apply a coupon/gift card to a booking? Simply enter your coupon (gift card) code into the booking form as you are creating your booking. Your final price […] - March 22, 2020 by superduper
What is your refund policy? If something is not done to your expectations, please let us know. We’ll send a team out to make it […] - March 22, 2020 by superduper
Can I trust my cleaning professional? All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that […] - March 22, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 22, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 22, 2020 by superduper
Do the cleaning professional go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 22, 2020 by superduper
